Question 1

What are AI credits and how do they work?

Accepted Answer

AI credits power all AI operations on Marketeze.ai. Different tasks consume different amounts of credits - for example, generating a comprehensive 90-day marketing strategy costs more credits than creating a single social media post. If you run out of credits, you can purchase additional credits as a one-time add-on, or upgrade your plan for higher monthly allowances. Starter includes 1,000 credits, Growth includes 5,000 credits, and Pro includes 25,000 credits per month.

Question 2

Can I change my pricing plan later?

Accepted Answer

Yes! You can upgrade or downgrade between Starter, Growth, and Pro plans at any time. When you upgrade, you'll be charged a pro-rated amount for the remainder of your billing cycle to reflect the new plan's pricing. When you downgrade, the change takes effect at the start of your next billing cycle, so you retain access to your current plan's features until then.

Question 3

Do you offer discounts for annual pricing plans?

Accepted Answer

Yes! Pay annually and save 20% on any plan. Annual pricing is: Starter £470/year (equivalent to £39.17/month), Growth £950/year (equivalent to £79.17/month), and Pro £1,910/year (equivalent to £159.17/month). This saves you approximately 2 months of fees compared to monthly billing.

Question 4

Can I cancel my Marketeze.ai subscription anytime?

Accepted Answer

Yes, absolutely. There are no long-term contracts or cancellation fees with Marketeze.ai. You can cancel your subscription with one click from your account dashboard at any time. If you cancel, you'll retain access to your plan's features until the end of your current billing period.

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